1. Introduction
1.1 At Minster Plumbing Ltd your privacy is important to us and we are committed to safeguarding the privacy of our website visitors and service users. This privacy policy explains what personal data we collect from you, why we have it, and how we use it. We would particularly like you to know that we will never sell, rent or email your details to marketing companies.
1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
1.3 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.
1.4 Our website incorporates privacy controls which affect how we will process your personal data. You can email us at any time at minsterplumbing.co.uk if you wish to no longer receive news, information and marketing materials from us at any time.
1.5 In this policy, "we", "us" and "our" refer to "Minster Plumbing".
2. Credit
2.1 This document was created by South Coast Design and modified by Minster Plumbing Ltd, Use of this document is grated by the company for use on Clients of South Coast Design.
3. How we use your personal data
3.1 In this Section we have set out:
3.2 When you visit our website we may process "usage data". The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analyzing the use of the website and services. The legal basis for this processing is consent OR our legitimate interests, namely monitoring and improving our website and services.
3.3 When you input your details onto our website contact form, we may process "account data". The account data may include your name, telephone number, email address and any other information you choose to give to us. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
3.4 When you contact Minster Plumbing Ltd directly by phone, or email, we may process your personal data including your name address, telephone number and email address. We process this information so that we can provide a service to you at the location specified. We record your telephone number only in case we need to contact you regarding the work planned and we use your email for sending quotes or invoices. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
3.5 We may occasionally process personal data about a tenant including name, address, and telephone number which has been given to us by a landlord or letting agency. We process this information so that we can provide a service to them at the landlords or letting agencies request, at the location specified, with the tenants consent. We record the telephone number only in case we need to contact the tenant/landlord/letting agency, regarding the work planned. The legal basis for this processing is the performance of a contract between the landlord/letting agency and us and/or taking steps, at your request, to enter into such a contract.
3.6 We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
3.7 We may process financial transactions when you make a payment to us. This data may include your name, method of payment, services rendered and payment amount. This data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us .
3.8 We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
3.9 In addition to the specific purposes for which we may process your personal data set out in this Section, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
4. Storage
4.1 Your personal data is stored in the following ways and the retention periods described in section 7.3 in this policy apply:
5. Providing your personal data to others
5.1 We use a number of subcontractors with whom we have agreements with in order to process personal data. EU/US Privacy Shield is used if the processing takes place in the United States. The agreements regulate what personal data is being processed, why the processing is done, how personal data are to be protected, how it can be processed and for how long.
5.2 We may disclose your name and address to our suppliers or subcontractors insofar as reasonably necessary for ordering goods on your behalf and/or the delivery of goods/services to your address.
5.3 We may disclose your personal data to our professional advisers insofar as reasonably necessary for the purposes of obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
5.4 Financial transactions relating to our services may be handled by our accounting providers. We will share transaction data with our accounting providers only to the extent necessary for the purposes of accounting and complying with HMRC obligations. We have a data processor agreement in place to ensure GDPR compliance. This agreement regulates what personal data is being processed, why the processing is done, how personal data is to be protected, how it can be processed and for how long.
5.5 In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
6. International transfers of your personal data
6.1 In this Section , we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA)].
6.2 Our accounting software servers are located in the US. They apply strict policies and practices to protect all customers’ personal data, including those promoted by the EU-U.S. Privacy Shield Framework, E.U. Model Clause Principles and the APEC Privacy Principles.
7. Retaining and deleting personal data
7.1 This Section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
7.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
7.3 We will retain your personal data as follows:
7.5 Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
8. Amendments
8.1 We may amend this Privacy Notice from time to time. If we make changes, we will revise the date at the top of the notice and, depending on the specific amendments, we may provide you with additional notice. We encourage you to review the Privacy Notice whenever you access our Services to stay informed about our information practices and the ways you can help protect your privacy.
9. Your rights
9.1 In this Section, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
9.2 Your principal rights under data protection law are:
9.3 The right to access; You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge
9.4 The right to rectification; Inaccurate personal data about you can be rectified and, taking into account the purposes of the processing, any incomplete personal data about you can be completed.
9.5 The right to erasure; In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
9.6 The right to restrict processing; In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
9.7 The right to object to processing; You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
9.8 The right to data portability; To the extent that the legal basis for our processing of your personal data is (a) consent; or (b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
9.9 The right to complain to a supervisory authority: If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
9.10 The right to withdraw consent. To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
9.11 You may exercise any of your rights in relation to your personal data by email, mail or telephone.
10. About cookies
10.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
10.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
10.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
11. Cookies that we use
Last updated by Cookiebot 21.5.18
11.1 We use cookies for the following purposes:
12. Cookies used by our service providers
12.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
12.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at:
https://www.google.com/policies/privacy/. The relevant cookies are: [identify cookies].]
13. Managing cookies
13.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version.
13.2 Blocking all cookies will have a negative impact upon the usability of many websites.
If you block cookies, you will not be able to use all the features on our website.
14. Our details
14.1 This website is owned and operated by Minster Plumbing.
14.2 We are operate as a Limited Company no: 06513571.
14.3 Our principal place of business is at 33 New Borough, Wimborne, BH21 1RB. Our registered address is at 1 Church Road, Parkstone, Poole, Dorset, BH14 8UF. Registered in England and Wales.
14.4 You can contact us:
(a) by post, to Duncan Sharples, 33 New Borough, Wimborne, Dorset, BH21 1RB
(b) using our website contact form;
(c) by telephone, on 01202 842332/07515 063269; or
(d) by email: minsterplumbing@yahoo.co.uk.
1.1 At Minster Plumbing Ltd your privacy is important to us and we are committed to safeguarding the privacy of our website visitors and service users. This privacy policy explains what personal data we collect from you, why we have it, and how we use it. We would particularly like you to know that we will never sell, rent or email your details to marketing companies.
1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
1.3 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.
1.4 Our website incorporates privacy controls which affect how we will process your personal data. You can email us at any time at minsterplumbing.co.uk if you wish to no longer receive news, information and marketing materials from us at any time.
1.5 In this policy, "we", "us" and "our" refer to "Minster Plumbing".
2. Credit
2.1 This document was created by South Coast Design and modified by Minster Plumbing Ltd, Use of this document is grated by the company for use on Clients of South Coast Design.
3. How we use your personal data
3.1 In this Section we have set out:
- the general categories of personal data that we may process;
- in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
- the purposes for which we may process personal data; and
- the legal bases of the processing.
3.2 When you visit our website we may process "usage data". The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analyzing the use of the website and services. The legal basis for this processing is consent OR our legitimate interests, namely monitoring and improving our website and services.
3.3 When you input your details onto our website contact form, we may process "account data". The account data may include your name, telephone number, email address and any other information you choose to give to us. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
3.4 When you contact Minster Plumbing Ltd directly by phone, or email, we may process your personal data including your name address, telephone number and email address. We process this information so that we can provide a service to you at the location specified. We record your telephone number only in case we need to contact you regarding the work planned and we use your email for sending quotes or invoices. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
3.5 We may occasionally process personal data about a tenant including name, address, and telephone number which has been given to us by a landlord or letting agency. We process this information so that we can provide a service to them at the landlords or letting agencies request, at the location specified, with the tenants consent. We record the telephone number only in case we need to contact the tenant/landlord/letting agency, regarding the work planned. The legal basis for this processing is the performance of a contract between the landlord/letting agency and us and/or taking steps, at your request, to enter into such a contract.
3.6 We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
3.7 We may process financial transactions when you make a payment to us. This data may include your name, method of payment, services rendered and payment amount. This data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us .
3.8 We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
3.9 In addition to the specific purposes for which we may process your personal data set out in this Section, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
4. Storage
4.1 Your personal data is stored in the following ways and the retention periods described in section 7.3 in this policy apply:
- Website. Your name, telephone number, email address and IP number is stored within the backend editor of our website.
- Appointment diary. Your name, address, telephone number and description of services required are stored in the appointment diary. Any telephone calls or answerphone messages are also recorded in the diary.
- Accounting software. Should you decided to use our services, your data is inputted into our online accounting software which has stringent security measures and back ups in place. The software can be viewed through an app on the Company's mobile devices and PC.
5. Providing your personal data to others
5.1 We use a number of subcontractors with whom we have agreements with in order to process personal data. EU/US Privacy Shield is used if the processing takes place in the United States. The agreements regulate what personal data is being processed, why the processing is done, how personal data are to be protected, how it can be processed and for how long.
5.2 We may disclose your name and address to our suppliers or subcontractors insofar as reasonably necessary for ordering goods on your behalf and/or the delivery of goods/services to your address.
5.3 We may disclose your personal data to our professional advisers insofar as reasonably necessary for the purposes of obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
5.4 Financial transactions relating to our services may be handled by our accounting providers. We will share transaction data with our accounting providers only to the extent necessary for the purposes of accounting and complying with HMRC obligations. We have a data processor agreement in place to ensure GDPR compliance. This agreement regulates what personal data is being processed, why the processing is done, how personal data is to be protected, how it can be processed and for how long.
5.5 In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
6. International transfers of your personal data
6.1 In this Section , we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA)].
6.2 Our accounting software servers are located in the US. They apply strict policies and practices to protect all customers’ personal data, including those promoted by the EU-U.S. Privacy Shield Framework, E.U. Model Clause Principles and the APEC Privacy Principles.
7. Retaining and deleting personal data
7.1 This Section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
7.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
7.3 We will retain your personal data as follows:
- Your name, address, telephone number and email address will be retained indefinitely unless requested to be removed by yourself.
- Your name, email address, telephone number and IP address which is stored on our website backend editor is removed manually within three months of your initial enquiry.
- All email correspondence is removed from our email account within a six month period.
- All answerphone messages on either the landline or mobile number are retained until the information is recorded and then deleted from the device.
- All records of calls received or dialled from a mobile device are deleted on a monthly basis.
- Appointment diaries are retained for a period of two years after year end and then securely destroyed.
- Financial transactions are retained for a period of six years.
7.5 Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
8. Amendments
8.1 We may amend this Privacy Notice from time to time. If we make changes, we will revise the date at the top of the notice and, depending on the specific amendments, we may provide you with additional notice. We encourage you to review the Privacy Notice whenever you access our Services to stay informed about our information practices and the ways you can help protect your privacy.
9. Your rights
9.1 In this Section, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
9.2 Your principal rights under data protection law are:
9.3 The right to access; You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge
9.4 The right to rectification; Inaccurate personal data about you can be rectified and, taking into account the purposes of the processing, any incomplete personal data about you can be completed.
9.5 The right to erasure; In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
9.6 The right to restrict processing; In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
9.7 The right to object to processing; You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
9.8 The right to data portability; To the extent that the legal basis for our processing of your personal data is (a) consent; or (b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
9.9 The right to complain to a supervisory authority: If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
9.10 The right to withdraw consent. To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
9.11 You may exercise any of your rights in relation to your personal data by email, mail or telephone.
10. About cookies
10.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
10.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
10.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
11. Cookies that we use
Last updated by Cookiebot 21.5.18
11.1 We use cookies for the following purposes:
- authentication - we use cookies to identify you when you visit our website and as you navigate our website (cookies used for this purpose are: _qca)
- analysis - we use cookies [to help us to analyse the use and performance of our website and services (cookies used for this purpose are: )
- cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally (cookies used for this purpose are: ).
- personalisation - we use cookies to store information about your preferences and to personalise the website for you (cookies used for this purpose are: (language,)
- marketing - marketing cookies Collects data on the users visits to the website, such as what pages have been loaded. the registered data is used for targeted ads. The cookie used for this purpose is: (mc)
- Unclassified - Unclassified cookies are cookies that we are in the process of classifying , together with the providers of the individual cookie. (Unclassified cookies are: _snow_id.888b, _snow_ses.888b, _sp_id.5915, _sp_ses.5915, is_mobile, sp)
12. Cookies used by our service providers
12.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
12.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at:
https://www.google.com/policies/privacy/. The relevant cookies are: [identify cookies].]
13. Managing cookies
13.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version.
13.2 Blocking all cookies will have a negative impact upon the usability of many websites.
If you block cookies, you will not be able to use all the features on our website.
14. Our details
14.1 This website is owned and operated by Minster Plumbing.
14.2 We are operate as a Limited Company no: 06513571.
14.3 Our principal place of business is at 33 New Borough, Wimborne, BH21 1RB. Our registered address is at 1 Church Road, Parkstone, Poole, Dorset, BH14 8UF. Registered in England and Wales.
14.4 You can contact us:
(a) by post, to Duncan Sharples, 33 New Borough, Wimborne, Dorset, BH21 1RB
(b) using our website contact form;
(c) by telephone, on 01202 842332/07515 063269; or
(d) by email: minsterplumbing@yahoo.co.uk.
Policy start date: 25.05.18